Shipping policy

Toy Canon Shipping Policy
Last updated: October 7, 2026

Toy Canon is a family-owned, online-only toy and collectible store operated by Speculate LLC. We carefully pack every order and work to get your collectibles shipped promptly.

Where We Ship

We currently ship within the United States. Available services and any destination restrictions are shown at checkout. International shipping is not currently available.

Shipping Rates

Eligible U.S. orders with a merchandise subtotal of $29.99 or more before taxes qualify for free standard ground shipping
Eligible U.S. orders below $29.99 have a $6.99 standard ground shipping charge, unless a different applicable rate or promotion is displayed at checkout
Available shipping options and the final shipping charge are displayed before you complete your purchase

In-Stock and Available Now Products

Please allow 1–3 business days for processing before shipment. Business days exclude weekends and holidays.

Some orders may ship sooner, but same-day or next-day processing is not guaranteed. Processing may take longer during high-volume releases, holidays, inventory verification, or unexpected disruptions.

Processing time is separate from the carrier’s transit time.

Preorders

Preorder products are paid for at checkout. The estimated arrival date shown on the product page is an estimate of availability, not a guaranteed delivery date.

Manufacturer and distributor schedules can change. Delays, allocation changes, and cancellations may affect availability.

The normal processing window begins once the product is available to Toy Canon and ready for fulfillment. If other items in the same order are still unavailable, the mixed-order rule below applies.

Please review our Preorder Policy and Refund & Return Policy before placing a preorder.

Orders With Multiple Availability Dates

Orders containing both in-stock and preorder products are held and shipped together once all items are available. Orders containing multiple preorders are also held until every item is available.

If you want an in-stock item shipped sooner, place it in a separate order. Shipping charges and free-shipping eligibility are calculated separately for each order.

If you have already placed a mixed order, contact support@toycanon.com to ask about available options. Separate shipments are not automatic and may require additional shipping charges, which we will explain before arranging them.

Delivery and Tracking

We may use USPS, UPS, DHL, or another appropriate carrier based on the package, destination, and available services.

Carrier delivery estimates begin after shipment and do not include our processing time. Weather, holidays, carrier disruptions, and other circumstances can affect transit times. Delivery dates are estimates and are not guaranteed by Toy Canon.

We send tracking information when your order ships and tracking becomes available. A newly created label may take time to show movement and does not necessarily mean the carrier has received the package.

Need an Item by a Specific Date?

Contact us before ordering whenever possible. We will let you know what we can reasonably accommodate. Expedited processing and arrival by a particular date are not guaranteed.

Shipping Addresses

Please check your shipping address carefully before completing your order.

If you notice an error, contact us immediately. We will try to help, but address changes cannot be guaranteed once processing or fulfillment has begun.

An incorrect, incomplete, or undeliverable address may cause delays or a returned package. Additional shipping charges may be required to resend an order returned because of an address error supplied by the customer.

Packaging and Shipping Problems

We take care when inspecting and packing collectibles, using protective materials appropriate for the item. Unless a product listing expressly states otherwise, we do not guarantee mint or collector-grade packaging.

If your package is delayed, missing, or arrives damaged, contact support@toycanon.com with your order number. For damage, please keep the item and packaging and include clear photos so we can review the issue and help with the next steps.

Our Refund & Return Policy explains applicable conditions and return eligibility. Nothing in this policy limits rights you may have under applicable law.

Returns and Pickup

Please contact us for authorization and instructions before returning merchandise. Do not automatically use our mailing address as a return address.

We do not currently offer a public retail store or standard customer pickup service.

Toy Canon
Operated by Speculate LLC
Email: support@toycanon.com
Phone: +1 747-221-9554
Live chat: When available on toycanon.com

Mailing address:
PO Box 341512
Arleta, CA 91334-1512
United States

This is a mailing address only. It is not a retail store, pickup location, or automatically authorized return address.